Job details

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

Working with DWP, you will be helping us to drive our priorities to:

• Run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employment
• Increase saving for, and security in later life
• Create a fair and affordable welfare system which improves the life chances of children
• Deliver outstanding services to our customers and claimants
• Deliver efficiently: transform the way we deliver our services to reduce costs and increase productivity
  

This role will take ownership of the supply chain management of estates suppliers covering a range of areas that may include but is not limited to Integrator, Landlord & Leasehold, Professional Suppliers, Project Consultants and Construction Suppliers, Furniture, Assets, Facilities Management, Guarding, Security. This role will represent DWP Estates as the intelligent client against agreed performance metrics and will foster a collaborative relationship to drive innovation and identify improvement opportunities.

This role may provide support across all types of projects, including Major Projects, Capex and Lifecycle projects.

As a Supply Chain Manager your main responsibilities will be: 

• Responsible for leading Key Account Management Meetings with a range of estates Supply Chain partners, to include driving forward performance management, effectively managing risks relating to supplier delivery, tactical and strategic priorities as well as compliance with contractual obligations.
• Significant stakeholder management across a range of estates areas including but not limited to, Finance, cost management, assets, design, compliance, sustainability and Service Delivery, to represent a single intelligent customer view and agree priorities to Supply Chain Partners. Leading collaboration in developing and implementation of early corrective actions with Supply Chain Partners.
• Accountable for supplier performance management of Supply Chain Partners that may include NEC3 and 4 Estates Programme Management. Providing ongoing performance and risk management against the agreed contractual performance obligations and ensuring supply chain management is effectively discharged. Working closely with DWP Estates Category Management (Commercial Team) on issues that require commercial input or escalation, as well as working closely with DWP Estates’ Project and H&S teams to obtain operational insights, ensuring compliance.
• Where applicable working closely with and utilising technical expertise from EPMS as required to effectively manage the Professional Suppliers and Project Consultants.
• Working with the DWP Estates’ Performance & Audit team to implement a performance framework to set out performance data and reporting requirements that are aligned to contractual obligations and KPIs reflecting DWP’s business requirements and contractual obligations

Relationship management

• Effectively managing the supplier/client relationship across the Estates stakeholders, this role will lead the Supplier relationship management within Estates’, and will support the DWP Estates Category Management team who will oversee the contractual relationship between DWP and Supply Chain Partners.
• This role will work collaboratively to ensure Estates Control Framework and End 2 End processes are effectively embedded and articulated across Estates Supply Chain Partners and monitor the performance of the Supply Chain and health of the relationships
• Building a strategic and collaborative relationship with Estates Supply Chain Partners to foster innovation and actively identify risks, continuous improvement opportunities to improve service, efficiencies and value for money
• Ensuring Supply Chain Partners deliver outcomes that our customers need and at the requisite service quality
• Significant stakeholder management across Estates bringing together key priorities for Supply Chain Partners.

You’ll have relevant experience in:

• Significant experience in (day to day) supply chain performance and relationship management
• Strong stakeholder management skills, with an ability to lead and influence senior stakeholders, engaging and collaborating to build effective networks in order to deliver goals and objectives
• Operational experience of managing a range of suppliers, capable of protecting DWP’s commercial interests
• Demonstrable experience and understanding of “Continuous Improvement Programme” implementation
• Knowledge of Supplier and Customer Relationship Management tools and techniques and their application
• Experience of implementation of risk management strategies and processes providing a clear programme oversight and leadership, reporting to business leaders to identify strategic risks and challenges,
• Demonstrable experience of excellent senior client relationships and ability to build effective relationships
• Proven ability in articulating data and forecasts to stakeholders with commercial acumen
• Detailed knowledge of NEC contracts and NEC contract management tools
• Understanding and experience of complying with Real Estate and related Statutory, Regulatory and Professional requirements
• Experience of NEC contract management tools such as CEMAR, Fastdraft or SyproCM
• Experience in supply chain delivery in any of the specialisms noted

If this role sounds like something that you would be interested in, please click the link to apply or get in touch with egle.bulatovaite@publicsectorresourcing.co.uk

Disability confident

As a member of the disability confident scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

If you qualify for the above, please notify us on PSRapplications@publicsectorresourcing.co.uk.

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

In applying for this role, you acknowledge the following, this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.

Please be aware that this role can only be worked within the UK and not Overseas.