Job details

Lead Service Transition Manager - (Inside - IR35)

Contract Term:6 Months

Contracting Authority: NDA

Location: Remote – May be required to travel to Warrington or London 1 day per week

The Nuclear Decommissioning Authority (NDA) is a non-departmental public body created through the Energy Act 2004.

We have 5 offices across the UK, in Cumbria, Dounreay, Harwell, Warrington and London.  We have 17 sites including the first fleet of nuclear power stations, research centres, fuel-related facilities, and Sellafield, which has the largest radioactive inventory and the most complex facilities to decommission.

We are sponsored by the Department for Energy Security and Net Zero (DESNZ) and supported by Dounreay, Magnox, Nuclear Waste Services, Nuclear Transport Solutions and Sellafield. The Scottish government also has a governance role, working closely with DESNZ to ensure its expectations are met.

Our role is strategic: we establish the overall approach, allocate budgets, set targets and monitor progress.

We do not have a hands-on role in cleaning up our facilities. Instead, we deliver our mission through others, primarily 12 businesses.

We are responsible for:

decommissioning and cleaning up these nuclear facilities ensuring that all waste products, both radioactive and non-radioactive, are safely managed.

implementing policy on the long-term management of nuclear waste.

developing UK-wide strategy and plans for nuclear Low-Level Waste (LLW).

scrutinising the decommissioning plans of EDF Energy, who own the operating fleet of Advanced Gas Cooled Reactor (AGR) nuclear power stations.

As a Lead Service Transition Manager your main responsibilities will be: 

Programme Javelin at the NDA aims to procure and implement a new set of IT services for the NDA group that will replace the current MSP- style services provided to Dounreay, Magnox, NDA, NWS and NTS. The programme will also implement a new IT operating model that ensures these new services work well across all these organisations.

A lead service transition manager is required to be a key player in ensuring the successful execution of the Javelin Programme. They will work directly for the programme manager and work closely with cross-functional teams.  The key responsibilities will be defining transition strategy, leading the transition work streams in planning and executing the transition of procured or insourced services from the incumbent suppliers across the NDA group effectively, efficiently and with minimal disruption to service.

Key Responsibilities:

• Service Transition Plan: Define the service transition approach and plan per bundle and OpCo from the incumbent supplier to the new contract providers. Support the program manager to ensure that there is a clear transition approach, transition plan, with approved and agreed roles, responsibilities & resources.
• Work Stream Management: Lead and coordinate different transition work stream tasks, ensuring alignment with project objectives, timelines, and budgets. Managing complexity associated with each transition to ensure that the correct level of service needs is available, and dependencies are clear.
• Stakeholder Management: Manage lower-level stakeholder relationships, ensuring clear communication and understanding of transition goals and progress in line with the overall programme and vision of the Programme Manager.
• Task Assignment: Assign tasks to transition team members, monitor progress, and address any roadblocks or issues that arise.
• Risk Assessment: Identify and assess transition risks related to new or existing services and work with the Programme Manager and stakeholders to develop mitigation plans.
• Documentation: Maintain project documentation regarding transition.
• Quality Assurance: Ensure contractual service QA metrics (SLAs, OLAs and KPIs) measure performance quality standards required by OpCos
• Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance project management processes.
• The successful candidate will have experience of managing ICT service transitions from incumbent vendors to new suppliers and preferably from monolithic ICT services to disaggregated services.

If this role sounds like something that you would be interested in, please click the link to apply or get in touch with Trevor Wilson at trevor.wilson@publicsectorresourcing.co.uk

Disability confident

As a member of the disability confident scheme, NDA guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

Armed Forces Commitment  

NDA guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all the essential criteria, we will interview the best candidates from within that group. 

If you qualify for the above, please notify us on PSRapplications@publicsectorresourcing.co.uk.

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

In applying for this role, you acknowledge the following, this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.

Please be aware that this role can only be worked within the UK and not Overseas.