Job details

Nuclear Waste Services brings together the UK’s leading nuclear waste management capabilities.

We have integrated the expertise of Low Level Waste Repository (LLWR), Radioactive Waste Management (RWM), and the Nuclear Decommissioning Authority (NDA) group’s Integrated Waste Management Programme (IWMP). This creates an organisation focused on the management of the UK’s nuclear waste, safely and securely for generations to come.

We are part of the NDA group, which is undertaking the biggest clean-up project in Europe over many decades. Nuclear Waste Services is integral to this environmental clean-up mission, as we work to provide permanent answers to our country’s nuclear waste. The UK has been producing and managing radioactive waste on an industrial scale since the 1940s. However, today’s approach and capabilities for waste management need to adapt to keep pace with NDA’s decommissioning ambitions. This includes its commitment to recycle 50% of waste from decommissioning and reduce secondary wastes by around 70% by 2030.

As an IT Technical Support Engineer, your main responsibilities will be: 

• Take ownership for device builds and rebuilds ensuring the NWS business receive a prominent level of service.
• Supply a resilient support and coordination service to the NWS business for incidents, request. Escalations, advice, and guidance.
• To supply 1st & 2nd Line Support to the NWS user base, by managing and responding to incoming incidents and requests.
• Provide a triage service for 3rd line support with 3rd party suppliers.
• Manage escalations on behalf of the NWS User base, ensure effect progress communications.

You’ll have relevant experience in:

• M65 experience
• Azure
• Experience with laptop builds.
• Windows 10 and 11 experience.
• SC Clearance is an essential requirement for this role, as a minimum you must be eligible and willing to undergo these checks.

If this role sounds like something that you would be interested in, please click the link to apply or get in touch with Lewis.hamber@publicsectorresourcing.co.uk

We want Nuclear Waste Services to be a great place to work where everybody is action orientated, ambitious, collaborative and acts with integrity. It will combine the talent of our people and give them an environment in which to thrive. Not only will this be good for our people, but also allow Nuclear Waste Services to grow its capability even further. We will be driven by doing the right thing for our people, customers, partners, and the communities where we operate to ensure all our operations are safe and secure.

As of the 31 January 2022, Nuclear Waste Services has been set up to combine all of the NDA Waste activities, giving greater flexibility and driving improvements and synergies across the NDA Group. This brings together LLW Repository Limited, Radioactive Waste Management Limited and the NDA Integrated Waste Management Programme (each with their own IT teams, infrastructure, and systems).

Equal opportunities

Nuclear Waste Services value the unique differences that each of our colleagues bring to work every day and are committed to creating a diverse workplace where everyone feels respected, included and able to perform at their best. We value the diversity of our people and recognise the benefits a diverse workforce can bring to the business. Currently we are underrepresented in some areas, and would particularly welcome applications from Women, Black, Asian and Ethnic Minorities, LGBTQ+ and candidates who have a disability.

Disability confident

As a member of the disability confident scheme, LLWR guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

LLWR guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

If you qualify for the above, please notify us on PSRapplications@publicsectorresourcing.co.uk.

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

In applying for this role you acknowledge the following, this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.

Please be aware that this role can only be worked within the UK and not Overseas.