Job details

About the work:

Rosa is a shared IT platform that enables communication and collaborative working at SECRET across the majority of UK and devolved government departments and sensitive industry partners.

The Rosa Service Organisation provides fixed and mobile SECRET products and services in 166 countries across the globe, allowing our users to create and share information securely.

We use some of the most innovative and exciting information security technology in the world to protect our national interests whilst enabling our users to work in far more efficient ways than any previous solutions have allowed.

Respect, collaboration, and trust are at the core of our values. We believe in our mission to protect the most sensitive information in the UK. We can only do this by being an inclusive, diverse, and flexible organisation.

You will work within the Digital & Technology function alongside Product Managers, User Researchers, Architects and Service Designers to define and drive our ground-breaking products and services.

As a Technical Business Analyst your main responsibilities will be to: 

• Work closely with our User Researchers, Product Managers, Technical Experts and Service Designers to help define our partner-facing and internal products and services.
• Undertake research and analysis to understand how a customer or service works, considering the organisational structure, people, processes, data and technology.
• Understand any legislative and organisational constraints that need to be considered and assess the implications.
• Collect, collate and make sense of complex and disparate sources of information repeatedly and consistently.
• Identify and elaborate user and business needs with the correct level of acceptance criteria, to enable effective design, development and testing of products, services and business change.
• Document business processes including carrying out as-is and to-be process analysis.
• Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures.
• Help to ensure new products and services meet user needs and are aligned with organisational goals.

You’ll have relevant experience in:

• SC Clearance is an essential requirement for this role, as a minimum you must be eligible and willing to undergo these checks.
• Collaborated with colleagues in a complex digital and technology environment.
• Run and facilitated workshops using excellent presentation and communication skills.
• Carried out research and analysis with or within an organisation to identify user needs or process improvements.
• Used agile or lean tools for managing epics, user stories, tasks and bugs, e.g. Jira, Confluence.
• Documented business processes including carrying out as-is and to-be process analysis.
• Analysed the effects of change on products and / or services.
• Worked on a number of different projects at once.
• Used your knowledge of a legislative or organisational constraint to inform and / or affect a decision.

If this role sounds like something that you would be interested in, please click the link to apply or get in touch with karl.robinson@publicsectorresourcing.co.uk

Disability confident

As a member of the disability confident scheme, FCDO guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

If you qualify for the above, please notify us on PSRapplications@publicsectorresourcing.co.uk.

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

In applying for this role, you acknowledge the following, this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.

Please be aware that this role can only be worked within the UK and not Overseas.