Job details

Change and Release Manager (Inside IR35)

Contract Term: 6 months

Contracting Authority: DfE

Location: Hybrid – Manchester / Sheffield / Coventry / Darlington

Scope of Role

We are looking for someone who can promote change to the business by working with Service Owners to initiate or drive further adoption of the change process. Develop opportunities to embrace an Agile methodology and work with DevOps teams to initiate or drive further adoption of the change process. Assessment of Change risk and impact by working with the change requester and implementer to perform Change Quality checks including Risk Assessment. 

Co-ordination and attendance of the twice weekly Change Advisory Board (CAB) meetings to include the preparation of agendas and the inviting of attendees, work with the Change Management Team to review upcoming changes and manage CAB meetings.  Governance and recording of failed changes and unauthorised changes, working with the change requester and implementer to perform RCAs and MIERs. Enforcing the completion of Post Implementation Reviews (PIRs) and following up any remediation actions.

Ensure the Change Management Process is followed, and changes are recorded, assessed, approved, prioritised, planned, tested, implemented, documented and reviewed, in line with the DfE Change Process.

Skills and Experience Required:

Essential:

• ITIL V3 Foundation or equivalent experience
• An understanding of IT Service Management (ITSM) toolsets, Microsoft based operating systems and Microsoft Office 365.
• Puts users first and can manage competing priorities especially reactive vs proactive demands.
• Proven ability in engaging with a complex range of stakeholders.
• Excellent communication skills – both oral and written with an awareness of audience.
• Experience of working to an ITIL based Service Management framework, with a focus on best practice within Change Management, Incident Management and Problem Management.

Desirable:

• Experience working in medium to large enterprise environments.
• Service Now Service Management toolset experience

If this role sounds like something that you would be interested in, please click the link to apply or get in touch with mark.salmon@publicsectorresourcing.co.uk

Disability confident

As a member of the disability confident scheme, the DfE guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

Armed Forces Covenant   

The DfE is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

If you qualify for the above, please notify us on PSRapplications@publicsectorresourcing.co.uk.

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

In applying for this role, you acknowledge the following, this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.

Please be aware that this role can only be worked within the UK and not Overseas.