Job details

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of public sector roles.

As Senior Content Designer, you will: 

• Identify and build strong relationships with stakeholders across large-scale and high-profile projects, influencing and collaborating with them to improve content quality.
• Create and improve user-centred content efficiently and to a high standard.
• Review and provide direction on the work of other content designers and experts from other disciplines.
• Manage relationships between your team and others to ensure consistency and share good practice.
• Contribute to guidance for government, including content principles and patterns.
• Contribute to the cross-government and GDS content design community.
• Help colleagues and stakeholders from other disciplines understand what content design is, why it’s important and how to work with content designers.
• Engage in meaningful interactions and relationships with users.
• Design content, implementing the appropriate style and standards, to meet user needs and make complex language and processes easy to understand.
• Ensure appropriate content is shown to a user in the right place and in the best format.
• Ensure all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and accessibility guidelines.

You’ll have skills in:

• Creating, improving, publishing and managing high-quality, user-centred content.
• Making complex language and processes easy to understand.
• Understanding which tools or methods to use, meeting the needs of users across a variety of channels, and offering insight and expertise in how user needs change over time.
• Using analytics, user feedback and user research to evaluate and improve content.
• Building relationships with stakeholders to understand their goals and working with them to improve user journeys and content quality.
• Providing feedback to and mentoring others to make sure they’re delivering quality work.
• Working on the implementation of content strategy.
• Reviewing and improving processes and working with content publishing systems.
• Understanding and applying agile working practices.

If this sounds like you, please click the link to apply and speak to one of our PSR team now.

In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.