Job details

We are currently creating a pipeline for Business Support Manager roles that we will be recruiting for across several Government Organisations and Contracting Authorities in the coming weeks / months.

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of civil service roles.

As Business Support Manager, you will: 

• Collaborate with the BSS providers to ensure their delivery is in accordance with the contract
• Support the Business Support Services Contract Manager in the smooth running of day-to-day service delivery, managing and resolving escalated issues
• Use effective marketing and communications across the business to ensure wider knowledge and use of BSS capabilities
• Identify and inform the Business Support Services Contract Manager in relation to managing the process for resolution of contributing events including Defects, Early Warning Notices and Compensation Events where applicable
• Undertake reviews and provide input to support the development of the Facilities Management Services (FMS) Strategy and wider DSTL policy
• Identify risks and issues associated with the delivery of the BSS service contracts ensuring that these are logged and reviewed on a regular basis. Those that cannot be mitigated are escalated for resolution to the appropriate contractual governance forum
• Establish and maintain supplier relationships in accordance with BS11000 framework and principles

You’ll have:

• Valid and active SC Clearance or higher
• Experience of contract and supplier relationship management in a shared service environment
• Proven ability in developing relationships with key stakeholders
• Working knowledge of BS11000
• Experience of contractor management and supplier relationship management
• Commitment to delivering a high-quality cost-effective service
• Experience of working to budget and quality
• Proven track record of effective risk management

It would be great to also have:

• A recognised Commercial related professional qualification
• Experience of developing and improving supplier performance
• A willingness to undertake further training and CPD related to the role
  Desirable

If this sounds like you and you would be interested in being added to our pipeline, please click the link to apply and speak to one of our PSR team now.

"In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different."