Job details

We are currently creating a pipeline for Digital User Researcher roles that we will be recruiting for across several Government Organisations and Contracting Authorities in the coming weeks / months.

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of civil service roles.

As Digital User Researcher, you will: 

• Take the lead within a team
• Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment
• Use findings of user data to work closely with designers and analysts to iterate the developing service
• Manage business relations with usability and market research agencies to support necessary research processes
• Set research direction and mentor junior research colleagues
• Manage team dynamics and hold sufficient authority to effectively challenge points of design without alienating individuals

You’ll have:

• Degree in HCI/Usability/Cognitive Psychology/Market Research or related field
• Experience within a research and digital environment
•  Experience across web content, tools and transactional services, especially those with complex user journeys

• Experience working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances and quantitative research methodologies
• Experience managing, executing and analysing usability test and research sessions

If this sounds like you and you would be interested in being added to our pipeline, please click the link to apply and speak to one of our PSR team now.

"In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different."