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FULL_TIME 2020-10-27 00:00:00 2020-10-20

Senior User Researcher (Inside IR35) | Ref: PIP0002267

Blackpool, Manchester, Sheffield | Technology | Start: ASAP | Duration: 5 months

Posted 1 month ago

Job description

We are currently creating a pipeline for Senior User Researcher roles that we will be recruiting for across several Government Organisations and Contracting Authorities in the coming weeks / months.

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of civil service roles.

As Senior User Researcher, you will: 

  • Work with agile teams to develop and advocate appropriate research strategies within their project area, with the goal of understanding user needs for services, and continually improving services
  • Build user centred practices, advocating for user centred approaches to research
  • Be accountable for the end-to-end delivery of research, developing and delivering research that considers the time & budget vs outcomes perspective
  • Conduct user research using a range of research methods, selecting the appropriate method, both qualitative and quantitative, depending on the requirements of the programme
  • Build and maintain strong relationships with a variety of stakeholders within the department and across government. Work to communicate insights gained from research in an effective manner and act as a persuasive advocate for user needs within projects and across other appropriate areas
  • Act as a research Subject Matter Expert within the department, being comfortable in providing advice on a variety of research techniques
  • Be an active member of the user research community, manage and mentor user researchers to ensure quality of research, and drive improvements in practice


You’ll have:

  • Experience of, and can help teams adopt, a wide range of user research methods
  • Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes
  • Understand the difference between user needs and desires of the user
  • Understand and has experience of a range of user-centred practices
  • Able to demonstrate an advanced understanding of design, technology and data principles
  • Experience of working with and challenging senior stakeholders, and being able to prioritise and mitigate constraints

It would be great to also have:

  • Previous experience of working in a government department
  • Previous experience of working in the identity verification field, either in the public or private sector



If this sounds like you and you would be interested in being added to our pipeline, please click the link to apply and speak to one of our PSR team now.



"In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different."

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