Job details

We are currently recruiting on behalf of one of our Contracting Authorities.

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of civil service roles.

As Lead User Researcher, you will: 

• Plan programmes of research and identify appropriate research strategies aligned with program and product roadmaps.
• Ensure that user research across the programs is efficient, effective and aligned to standards and the quality expected to meet the department's strategic vision.
• Work together and collaborate with other senior roles within the department and project teams to provide project direction, championing standards and insights derived from user research. Influence other roles during the decision-making process to ensure user research needs are considered throughout.
• Support and lead teams in examining and understanding research data and synthesising findings. Drive prioritisation of actions from research and ensure these are fed into program back log.
• Identify patterns in research and agree outcomes across projects and programmes so that collective decisions are made regarding DWP's digital services.
• Maintain knowledge of the latest best practice methods and approaches to be used in your field, using it to provide leadership and expertise. Additionally, encourage and support the use of innovative and creative approaches within the practice.

You’ll have:

• Experience within a similar role
• Experience in coaching Junior Researchers
• GDS experience 
• Worked on services with more than one team to understand needs
• Ability to demonstrate Insights and influence others
• Leadership experience
• Used research to connect into strategy

It would be great to also have:

• BPSS Clearance in place

If this sounds like you and apply now and don’t miss out on this opportunity!

“If you require any reasonable adjustments to support your application please contact (tracey.mort@pubicsectorresourcing.co.uk) managing the role”

"In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different."