Job details

We are currently creating a pipeline for Senior Application Operations Engineer roles that we will be recruiting for across several Government Organisations and Contracting Authorities in the coming weeks / months.

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of civil service roles.

As Senior Application Operations Engineer, you will: 

• Apply in-depth technical knowledge to positively influence the successful resolution of live service issues and escalated service outages
• Ensure adherence to the ITIL Framework across the portfolio of applications, maintaining compliance to Incident, Problem, Change and Release processes
• Gather, analyse, understand and manage current application(s) and process MI with a view to reporting upward, to the customer and to the CSI manager for potential incorporation of technical and functional process efficiencies
• Promote and assist with the delivery of standards & automation. E.g. bringing tools, processes and expertise to provide new solutions to enhance processes and introduce efficiencies
• Maintain accurate and consistent data management techniques, document (via SharePoint) and communicate regularly to stakeholders
• Build sustainable networks to allow consultation with team members and other organisations, clients and vendors on complex issues
  
  

You’ll have:

• Valid and active SC Clearance
• ITIL v3 or 4 foundation qualification
• Experience and understanding of following Oracle E-Business Modules and their underlying table structures:
  o Purchasing
  o Contracts
  o Inventory
  o Procurement
  o iSupplier
  o Tele Services
  o General Ledger
  o Sub ledger accounting
  o Oracle Payables
  o E business Tax
• Knowledge of SOA (preferable)/BPEL and Workflow/XML
• Strong SQL skills & basic Unix skills
• Knowledge of database management tools including SQL Developer/TOAD
• Ability to read and understand the CEPMLIs / Custom code
• Strong Microsoft Office Suite knowledge; Word, Excel, Outlook, SharePoint, PowerPoint

It would be great to also have:

• ITIL Intermediate Service Operations and CSI
• Understanding of Agile methodology
• Other areas of technology and solutions – exposure to/or technical capability across projects and service lifecycle e.g. applications development, DevOps, solutions architecture, Operational Acceptance Testing, service support

You will be working as part of an on call rota and covering out of hours’ activities

If this sounds like you and you would be interested in being added to our pipeline, please click the link to apply and speak to one of our PSR team now.

"In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different."