Job details

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

Working with DWP, you will be helping us to drive our priorities to:

• Run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employment
• Increase saving for, and security in later life
• Create a fair and affordable welfare system which improves the life chances of children
• Deliver outstanding services to our customers and claimants
• Deliver efficiently: transform the way we deliver our services to reduce costs and increase productivity

We are currently recruiting for a Senior Business Analyst on behalf of the DWP.

This role is on a remote basis with a view to monthly meetings being held in Newcastle office.

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of public sector roles.

As a Senior Business Analyst your main responsibilities would be: 

• Leading 3 amigo sessions with the Scrum team
• Creating and updating use cases and function requirements for an API
• Updating mapping documents to reflect Swagger documents
• Work with stakeholders incl other delivery professions, domain specialists and SMEs
• Understand and document the needs of those business areas and user groups in terms of the business processes, data and features/functionality, and the current pain points
• Articulate the recommended interim and end-state product requirements in appropriate forms for different stakeholder groups and work with others (such as the PM) to reach agreements on such requirements and priorities
• Defined and agreed requirements to include (not exhaustive) data flow (inputs and sources, outputs and consumers, data mapping/processing/transformation), automation features, user (agent and citizen) features, NFRS/Constraints, risks, user journey
• Work closely with the DM, PM and others on prioritisation and work management

You’ll have relevant experience in:

• Working in an agile team/environment.
• Use cases and function requirements for an API.
• Exposure to JSON and/or Restful API’s (desirable)
• Updating mapping documents to Swagger documentation
• Creating goals and objectives for products and across initiatives
• Stakeholder management skills at all levels
• The ability to understand multiple backlogs and help to ensure value across a number of products
• Mapping journeys and value streams across products and services
• The ability to review and consider policy impacts.
• Aiding business analysts in the selection and delivery of the right tools or techniques
• Requirement elicitation working with consumers and internal and external colleagues.
• Creation and maintenance of a backlog of functional and non-functional requirements
• Requirement elicitation working with consumers and internal and external colleagues.
• Government experience is highly desirable

If this Senior Business Analyst role sounds like something that you would be interested in, please click the link to apply and get in touch with one of our PSR team now.

If you have any questions concerning this role, please contact tracey.mort@publicsectorresourcing.co.uk 

"In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different."

Please be aware that this role can only be worked within the UK and not Overseas.